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Nexora Energy
Expert Support Team

Help & Support

We're here to help you save money on your business utilities. Get in touch with our expert team for personalized assistance.

Expert Support Team

Help & Support

We're here to help you save money on your business utilities. Get in touch with our expert team for personalized assistance.

Expert Support Team

Contact Methods
Common Questions
Get Started
01.Get In Touch

Multiple Ways to Reach Us

Choose the contact method that works best for you.

1.1

Phone Support

Call our dedicated support team

020 3307 5630

Monday to Friday, 9am - 6pm

1.2

Email Support

Send us your questions via email

support@nexoraenergy.co.uk

We respond within 24 hours

01.Get In Touch

Multiple Ways to Reach Us

Choose the contact method that works best for you.

1.1

Phone Support

Call our dedicated support team

020 3307 5630

Monday to Friday, 9am - 6pm

1.2

Email Support

Send us your questions via email

support@nexoraenergy.co.uk

We respond within 24 hours

02.Frequently Asked Questions

Quick Answers to Common Questions

Find answers to the most frequently asked questions about our services.

2.1

How long does the switching process take?

The switching process typically takes 2-3 weeks from the date you accept a quote. We handle all the paperwork and communication with your new supplier.

2.2

Are there any fees for using your service?

Our comparison service is completely free for businesses. We receive a commission from suppliers when you switch, but this doesn't affect the rates you pay.

2.3

Will there be any interruption to my supply?

No, there will be no interruption to your gas or electricity supply during the switching process. The changeover happens seamlessly behind the scenes.

2.4

What information do I need to get a quote?

You'll need your current supplier details, account number, and recent energy usage information. We can help you find this information if needed.

2.5

Can I switch if I'm in a contract?

You may be able to switch, but early termination charges may apply. We'll check your contract terms and factor any charges into our recommendations.

02.Frequently Asked Questions

Quick Answers to Common Questions

Find answers to the most frequently asked questions about our services.

2.1

How long does the switching process take?

The switching process typically takes 2-3 weeks from the date you accept a quote. We handle all the paperwork and communication with your new supplier...

2.2

Are there any fees for using your service?

Our comparison service is completely free for businesses. We receive a commission from suppliers when you switch, but this doesn't affect the rates yo...

2.3

Will there be any interruption to my supply?

No, there will be no interruption to your gas or electricity supply during the switching process. The changeover happens seamlessly behind the scenes.

2.4

What information do I need to get a quote?

You'll need your current supplier details, account number, and recent energy usage information. We can help you find this information if needed.

2.5

Can I switch if I'm in a contract?

You may be able to switch, but early termination charges may apply. We'll check your contract terms and factor any charges into our recommendations.

03. Ready to Save Money?

Start Your Savings Journey

Get a free quote and start saving on your business utilities today.

Ready to Save Money?

Get a free quote and start saving on your business utilities today. Our expert team is ready to help.

Get Free QuoteCall Now
Nexora Energy

Leading the UK's renewable energy revolution with innovative sustainable power solutions.

Quick Links

How do we get paid ?Our Promise to youFAQsHelp & Support

Contact Us

Visit Us
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Call Us
0203 307 5630
Email Us
info@nexoraenergy.co.uk
Registered under ICO Data Protection Act 2018.
© 2025 Nexora Energy Ltd. All rights reserved.
Privacy PolicyComplaint PolicyTerms and Conditions
Nexora Energy

Leading the UK's renewable energy revolution with innovative sustainable power solutions.

Quick Links

How do we get paid ?Our Promise to youFAQsHelp & Support

Contact Us

Visit Us
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Call Us
0203 307 5630
Email Us
info@nexoraenergy.co.uk
Registered under ICO Data Protection Act 2018.
© 2025 Nexora Energy Ltd. All rights reserved.
Privacy PolicyComplaint PolicyTerms and Conditions