How We
Get Paid
At Nexora Energy, we believe in complete transparency. This page explains exactly how we get paid for our services and when you might receive an invoice from us.
How We
Get Paid
At Nexora Energy, we believe in complete transparency. This page explains exactly how we get paid for our services and when you might receive an invoice from us.
Contents & Pricing
How Our Payment Is Included
Our payment is already included in the price you pay for your energy services. It's transparent and built into your unit costs.
Built Into Your Rates
Our payment is already included in the price you pay for your energy. It's a small amount added to your energy unit cost (for example, the price per k...
Transparent Example
Example: If we find electricity for 15.7 pence per unit, we might add 2 pence, making your final price 17.7 pence per unit.
Our payment is calcu...
Electricity & Gas - Paid by Suppliers
We get paid by the energy supplier, not by you. When you sign up for an energy contract through us, the energy supplier pays us a fee once your contract starts.
What This Fee Covers
Managing Your Account: We support you throughout your contract.
Customer Help: We're here to answer your questions and help with any issues. ...
Why This Works for You
No Direct Cost: Because we get paid by the supplier, you don't need to pay us directly.
Ongoing Support: The money we earn helps us cover our...
Water Services - Partner Payments
For business water services, we get a payment from our trusted water partner when you choose their service through us.
Water Service Support
Quote Finding: Finding the best water service quotes for your business.
Sales Support: Helping you through the sales process and contract set...
Payment Structure
Built Into Your Bill: This payment is already included in your water service fee as a small addition to your water usage costs over the contract t...
Phone & Internet - Direct Partner Payments
We get a payment directly from our business telecoms partner when we successfully connect you with their phone or internet services.
Telecoms Services
Quote Generation: Getting competitive quotes for your telecom needs.
Sales Assistance: Providing expert sales help and guidance.
**Service S...
Payment Terms
One-Time Fee: This is a one-time fee per contract paid by the telecoms provider.
Variable Amount: The amount can change depending on the spec...
When You Might Receive an Invoice
In some special cases, we might send you an invoice for specific services, especially for complex issues related to business utilities.
Bill Audit Services
Monthly Bill Audit: £20 per audit - Reviewing your energy bills to check for errors or ways to save money.
Annual Bill Audit: £100 per audit ...
Change of Tenancy
COT Services: £50 per MPAN/MPRN - Helping with energy contracts when you move into or out of a property.
Complete Service: We handle the enti...
Meter Arrangements
Meter Services: Variable pricing - Dealing with issues or changes related to your energy meter.
Complex Cases: For specialized meter arrangem...
We're Here to Help
If you have any questions about how we get paid or our transparent pricing model, we're happy to explain everything in detail.
Complete Transparency
By using our service, you agree to us receiving these payments. This allows us to continue providing you with free comparison services and ongoing support. We believe in being completely transparent about how we operate.
We're Here to Help
If you have any questions about how we get paid or our transparent pricing model, we're happy to explain everything in detail.
Complete Transparency
By using our service, you agree to us receiving these payments. This allows us to continue providing you with free comparison services and ongoing support. We believe in being completely transparent about how we operate.