Privacy Policy
Learn how Nexora Energy collects, uses, and protects your personal data. Understand your rights and our commitment to your privacy.
Privacy Policy
Learn how Nexora Energy collects, uses, and protects your personal data. Understand your rights and our commitment to your privacy.
Privacy & Data Protection
Your Trusted Energy Partner
Understanding who we are and our commitment to protecting your privacy.
Company Information
We're Nexora Energy Ltd, a company registered in London (company number 16421011).
Our main office is at 71-75 Shelton Street, Covent Garden, London WC2H 9JQ. We care deeply about keeping your private information safe.
This Privacy Notice explains how we gather, use, share, and protect your personal details when you visit and use our website. By using our website and providing your information, you agree to the practices described here.
Data We Gather to Serve You Better
Understanding what information we collect and why it's necessary for our services.
Contact Information
Your name, business name, email address, phone number, and business address.
Business Utility Information
Details about your business's needs for energy, water, broadband, VoIP, leased lines, and your business calls.
Website Usage Data
We also collect general, non-personal data like your IP address, browser type, referrer URL, and the pages you visit to improve your experience.
Putting Your Data to Good Use
How we responsibly use your information to provide excellent service.
Our Data Usage Purposes
We use your data to:
Provide Services: Provide information and services related to business utilities.
Understand Needs: Understand your utility needs and suggest suitable options.
Customer Support: Respond to your questions and requests.
Improvements: Improve our website, products, and services.
Legal Compliance: Comply with laws and regulations.
When and How We Share Data
Understanding our responsible approach to sharing your information.
Third-Party Sharing
We may share your personal information with trusted third parties, such as utility suppliers and service providers, solely to provide you with utility-related services. We do not sell or rent your information for marketing purposes.
Robust Security Measures
Our commitment to protecting your data with advanced security protocols.
Security Commitment
We use robust security measures to protect your data from unauthorized access or misuse. However, no online system is completely secure, and we cannot guarantee absolute protection.
You're in Control
Understanding your rights and how to exercise control over your personal data.
Your Data Rights
You have the right to access, correct, or request deletion of your personal data. For any requests or questions, please contact us at info@nexoraenergy.co.uk.
Keeping You Informed
How we handle updates to our privacy practices and policies.
Policy Updates
We may update this Privacy Notice occasionally to reflect changes in our practices or legal requirements. Updated versions will be posted on our website.
We're Here to Help
If you have any questions or concerns about this Privacy Notice, we're here to help.
Privacy Questions Welcome
If you have any questions or concerns about this Privacy Notice or the information you provided, please email us. We're committed to transparency and protecting your privacy.
We're Here to Help
If you have any questions or concerns about this Privacy Notice, we're here to help.
Privacy Questions Welcome
If you have any questions or concerns about this Privacy Notice or the information you provided, please email us. We're committed to transparency and protecting your privacy.